Technical Support

All products from Polypipe Terrain are backed by a comprehensive technical advisory service, available to provide advice and guidance on all aspects of application, design and installation.

Technical Services Include:

  • Drainage system schematics and applicable details
  • Product "specification clauses"
  • Product scheduling and estimation of materials
  • Drainage system CAD drawings, including products and application details - available on CD, by request, or as a download. These can all simply be added to typical CAD drawings, contact our team for more information

Specialist Services Include:

  • Prefabricated Solutions: Whether you require a special fitting as a one-off, or a complete drainage system prefabricated, we can help!
  • Underfloor Heating Systems: Polypipe Terrain offer a full design and scheduling service from your drawings
  • Siphonic Roof Drainage Systems: Due to the importance of bespoke design criteria, again, we offer a full design and scheduling service from your drawings.
  • Rainwater Harvesting Systems: In order to achieve a balanced system to suit your specific requirements, a full design and scheduling service is available from your drawings. Please contact our team for more information.

Additional Services

Site visits can be arranged to provide advice and assistance in the event of any technical issues that may arise. For prompt assistance, please contact the Polypipe Terrain Technical Services Department between usual business hours Monday to Friday.

+44 (0)1622 795200
+44 (0)1622 716796

Alternatively, please write to us at:

New Hythe Business Park
College Road
Kent. ME20 7PJ
United Kingdom